Return Policy

At Ayushdawakhana, we are committed to delivering genuine and quality healthcare products. Due to the nature of medicines, wellness products, and healthcare items, we generally do not accept returns for products that have been correctly delivered.

Eligible Returns

A return request will be accepted only if:

• You receive a damaged product.

• You receive an expired product.

• You receive a product that is significantly damaged during transit.

Return Request Timeline

To be eligible for a return, you must contact our customer support team within 24 hours of receiving your order.

Requests made after 24 hours of delivery may not be eligible for return or replacement.

Mandatory Package Opening Video

To help us verify claims quickly and fairly, a clear, unedited package opening video is mandatory for all return requests.

The video should:

• Begin before opening the sealed shipping package.

• Clearly show the shipping label.

• Capture the complete unboxing process without any cuts or edits.

• Clearly display the damaged, expired, or incorrect product (if applicable).

Return or replacement requests submitted without a package opening video may not be approved.

Non-Returnable Items

For safety, hygiene, and regulatory reasons, we do not accept returns for:

• Correctly delivered medicines and healthcare products.

• Products returned due to a change of mind.

• Products ordered by mistake.

• Products that have been opened, used, or tampered with by the customer.

• Return requests raised after the specified 24-hour period.

Contact Us

To request a return, please contact our customer support team with your order number, photographs (if required), and the package opening video.

Email: support@ayushdawakhana.com

Phone: +91-8058600086