Refund Policy
At Ayushdawakhana, customer satisfaction is our priority. Refunds are processed only for eligible cases as outlined in our Return Policy.
Eligible Refunds
You may be eligible for a refund if:
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You receive a damaged product.
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You receive an expired product.
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Your return request is approved after verification by our support team.
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Your order is cancelled by Ayushdawakhana before dispatch.
Refund Verification
All refund requests are reviewed based on the information provided by the customer. A package opening video is mandatory for claims involving damaged or expired products.
Ayushdawakhana reserves the right to approve or reject refund requests after verification.
Refund Processing
Once your refund is approved:
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Refunds for prepaid orders will be credited to the original payment method.
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Refunds are generally processed within 5–7 business days after approval. The actual credit timeline may vary depending on your bank or payment provider.
Cash on Delivery (COD) Orders
For eligible COD refunds, the amount will be transferred to the customer's verified bank account or another approved payment method after the necessary details are provided.
Non-Refundable Cases
Refunds will not be issued for:
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Correctly delivered products.
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Orders cancelled after dispatch (except where permitted under our policies).
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Products returned without prior approval.
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Claims made after 24 hours of delivery.
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Requests submitted without the mandatory package opening video.
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Products that have been used, opened, or tampered with after delivery.
Contact Us
For any refund-related queries, please contact our customer support team.
Email: support@ayushdawakhana.com
Phone: +91-8058600086